Website Alan B. Miller Entrepreneurship Center at William & Mary

Assistant Director, Operations

Position Summary: 

The Assistant Director is an integral member of the Alan B. Miller Entrepreneurship Center team at the William & Mary Raymond A. Mason School of Business. Working closely with the Executive Director, the Assistant Director is responsible for the coordination of Miller Center resources and the planning and execution of signature Entrepreneurship Center programs, including those connected to Launchpad Venture Incubator, resulting in consistent, high-quality programming for Miller Center constituents including students, faculty, staff, and regional entrepreneurs. This position is responsible for the programmatic operations of the Miller Center and is the first point of contact for all Center program needs. This will include daily high-touch professional communication with students and entrepreneurs and interaction with faculty, alumni, prospective students, and guests.

The Assistant Director provides counsel on a broad range of initiatives while contributing to the development and implementation of opportunities that further the Center’s mission to equip entrepreneurial thinkers to make a positive impact. The position is part of a highly collaborative, student-oriented team environment and includes student staff and graduate assistant supervision alongside program design, implementation, and evaluation.

The position is responsible for providing administrative and strategic support across three primary areas with duties including, but not limited to:
    • Program & Event Management – Providing logistical management of Miller Center’s customer-oriented programs and events including Launchpad.
    • Resource Management – Managing the various Miller Center resources that provide value to stakeholders outside of events (mentor network, student workforce, seed funding).
    • Data Management – Collecting and managing data related to program engagement. Tracking relevant data and developing reports that can be used by leadership in decision-making.
The Raymond A. Mason School of Business at William & Mary values Diversity and strongly supports Equity and Inclusion as part of our core values. Because of that belief it is the duty of all employees of the Mason School to ensure they promote DE&I efforts through their work as part of their primary responsibilities. This includes, but is not limited to, making efforts to share opportunities with all populations, being respectful in interactions with all people, and holding others to the standards set forth by the Mason School of Business. Diversity, Equity, & Inclusion is the responsibility of the whole community, and we strive to create a place of shared harmony and belonging for all.
Required Qualifications:
    • Bachelor’s degree in higher education administration, business, or a related field or equivalent combination of education and relevant experience.
  • Knowledge of entrepreneurial programs and educational methodologies.
  • Knowledge of project planning, and statistical analysis and interpretation.
  • Considerable knowledge of adult education.
  • Demonstrated skills in program management to include educational-based research analyses, assessment, compiling statistical data collection, troubleshooting, maintaining records, and reporting written and verbal outcomes.
  • Demonstrated technical skills and proficiency in Microsoft Office (Word, PowerPoint, and Excel); online meeting software such as Zoom, WebEx, etc.
  • Demonstrated ability to provide exceptional customer service, and meet deadlines, while utilizing strong organizational and time management skills.
  • Demonstrated ability to communicate effectively, both orally and in writing, and to effectively work with multi-cultural populations that support diversity, cultural understanding and inclusion.
  • Demonstrated ability to work independently, with a team, and to lead the work of others to accomplish goals and objectives.
  • Demonstrated ability to coordinate complex program activities.
  • Ability to maintain confidentiality of sensitive data.

Preferred Qualifications:

    • Master’s degree or graduate coursework in higher education administration, business, or a related field.
  • Prior experience in a higher education or public agency environment.
  • Prior experience working with W&M systems and applications, i.e., America To Go, Banner, Chrome River, Box.
  • Experience in event support and planning.

Advertised Pay Range: 

$35,136 – $54,055, commensurate with education, experience, and equity.

Present Position Number: 01298W
Role Code Title: Education Support Spec III
Position Title: Assistant Director, Operations (Alan B. Miller Entrepreneurship Center)
Unit Mission Statement: The mission of the Raymond A. Mason School of Business at William & Mary is to serve the Commonwealth, the nation, and the global community both by offering high-quality educational programs at the undergraduate, graduate, and professional levels and by creating and communicating new knowledge.


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